Why Most Marketing RFPs Fail Before Agencies Read Them
The average marketing RFP in India in 2026 is a 2-page document asking agencies to "propose a digital marketing strategy" for an unnamed industry, with no budget, vague objectives, and a 7-day deadline. The best agencies pass on it. The ones that respond do so with generic proposals that tell you nothing useful.
A well-constructed RFP is an act of respect toward the agencies you want to attract. It demonstrates that you are a serious client who has done internal thinking, knows what you need, and will be an engaged partner. This is exactly what quality agencies look for before deciding whether to invest the time in a thorough response.
The RFP Structure — Section by Section
Section 1 — Company Overview
Give agencies the context they need to understand your business. Include:
- What your company does and for whom (specific, not generic)
- Current revenue stage or company size
- Key products or services being marketed
- Current marketing setup — existing channels, current agency (if any), team size
- Key competitive context — who are the 2–3 competitors you are primarily measured against
Section 2 — Marketing Objectives
Define what success looks like in measurable terms — not aspirations. "Grow our brand" is not a marketing objective. Examples of proper objectives:
- Increase qualified lead volume by 40% within 12 months while maintaining CPL below ₹800
- Achieve top 3 Google ranking for 10 primary commercial keywords within 9 months
- Reduce blended CAC from ₹2,400 to ₹1,800 while maintaining monthly revenue targets
Agencies that receive objectives with specific metrics can propose specific strategies. Agencies that receive vague objectives propose vague solutions.
Section 3 — Current Marketing Situation
Honest context about what is and is not working. Include:
- Current monthly marketing spend (approximate)
- What channels you are currently active on and rough performance
- What you have tried that has not worked, and any hypotheses about why
- Key constraints — brand guidelines you must adhere to, markets you cannot enter, compliance requirements
Section 4 — Scope of Work
Define the specific services you are seeking. Be as specific as possible:
- Which channels are in scope (SEO, paid social, paid search, content, email, etc.)
- What deliverables you expect monthly (content pieces, reports, ad management hours)
- What is NOT in scope — explicitly stating this prevents proposals that bundle in services you do not need
Section 5 — Budget Range
Always include this. It is the single most common RFP error and the biggest driver of wasted evaluation time. You do not need to specify an exact number — a range is sufficient and protects your negotiating position. A range like "₹1,50,000–₹3,00,000 per month excluding media spend" enables agencies to calibrate their team composition, deliverable volume, and pricing to a realistic scope.
RFPs without budget ranges receive proposals ranging from ₹20,000 to ₹10,00,000 per month — all technically "responding" to the same brief. These are impossible to compare and signal to quality agencies that you are not a serious buyer. Including a budget range eliminates this problem immediately.
Section 6 — Timeline
Include two timelines: the project timeline (when does the engagement start, how long is the initial term, what are key milestones) and the selection timeline (when submissions are due, when shortlisting happens, when a decision will be made, and when onboarding begins). Agencies plan their pitch resources — a clear selection timeline shows you respect their time.
Section 7 — Submission Requirements
Specify exactly what you want in a response — and keep this reasonable. Asking for an 80-slide strategy deck, a full content calendar, and a 12-month media plan for a speculative pitch is exploitative. A quality submission includes: strategic approach (not detailed execution), relevant case studies, team bios, pricing structure, and responses to any specific questions you posed. A 15–25 page response is appropriate; more is rarely better.
Section 8 — Evaluation Criteria
State how you will make the decision. A weighted scorecard might look like:
| Criteria | Weight | What You Are Looking For |
|---|---|---|
| Strategic understanding | 30% | How accurately did they diagnose our situation? |
| Relevant case studies | 25% | Verifiable results in similar category or challenge |
| Team and experience | 20% | Who will actually work on the account? |
| Pricing and value | 15% | Clear structure, no hidden fees, aligned incentives |
| Cultural fit and communication | 10% | How they handled the RFP process itself |
Common RFP Mistakes That Drive Quality Agencies Away
- No budget range: Signals either that you are not serious or that you are going to select on price alone
- Sending to 10+ agencies: Quality agencies decline over-crowded pitches; you signal a fishing exercise, not genuine selection
- Asking for free creative or strategy work: Requesting campaign concepts, full keyword plans, or content strategies as part of the pitch asks agencies to do significant work speculatively
- Unrealistic timelines: A 5-day turnaround for a comprehensive RFP response filters out organised agencies and rewards those with copy-paste templates
- Vague evaluation criteria: Agencies cannot tailor a response if they do not know what you are evaluating
The quality of your RFP signals the quality of your partnership. An agency that receives a well-structured, honest, specific RFP already knows you will be a good client to work with. That signal attracts better agencies and better responses.
After the RFP: Evaluating Responses
When responses arrive, evaluate them using your pre-stated criteria. Specifically look for:
- Did they reference your specific situation — or is this a template response?
- Are their case studies verifiable? Do the results cited match the scale and category of your business?
- Can they name the specific people who will work on your account?
- Is the pricing clearly structured with no ambiguous components?
- How did they communicate during the process — were questions asked thoughtfully?
Shortlist to 2–3 agencies for a more detailed presentation. In that session, test strategic understanding directly — present a real challenge your business faces and ask how they would approach it. The answer quality tells you more than any proposal document.